Get your documentation questions answered.

Consult SANA about product documentation and the preparation or application assistance you need. You can discuss documentation before arranging a shipment.

Request a quote

Discuss your shipment

Start with your products and requirements. Continue to add your business details.

Who this service is for

Brands preparing product information for an overseas market

Share your actual products, destination and next requirement so the arrangement can be reviewed.

Sellers with documentation questions before shipping

Share your actual products, destination and next requirement so the arrangement can be reviewed.

Buyers reviewing the documents available from China suppliers

Share your actual products, destination and next requirement so the arrangement can be reviewed.

What we can plan together

The proposal explains SANA’s consultation and assistance role and the parties responsible for formal issuance or testing.

Define the question

Tell us the product, destination market and the document or application you need help with.

Review available information

Share the product details and documents already available.

Agree assistance

Discuss the scope, responsible parties, fees and expected deliverables.

Coordinate next steps

Follow the agreed preparation and application process with the relevant parties.

How to prepare the first handover

  1. 1

    Define the question

    Tell us the product, destination market and the document or application you need help with.

  2. 2

    Review available information

    Share the product details and documents already available.

  3. 3

    Agree assistance

    Discuss the scope, responsible parties, fees and expected deliverables.

  4. 4

    Coordinate next steps

    Follow the agreed preparation and application process with the relevant parties.

Information for a useful proposal

Product and destination market, if known

Include the information available now. The team can confirm what else is needed before quoting or starting.

Consultation or application assistance required

Include the information available now. The team can confirm what else is needed before quoting or starting.

Documents already available

Include the information available now. The team can confirm what else is needed before quoting or starting.

Contact details and relevant timing

Include the information available now. The team can confirm what else is needed before quoting or starting.

Questions before you start

Can I inquire before I have a shipment quantity?

Yes. Documentation consultation can start with a product, market and the assistance you need. A parcel or freight quantity is not required for a standalone consultation.

Does assistance guarantee issuance or import approval?

The agreed scope identifies SANA's consultation role and the relevant issuing, testing or application parties. An assistance service does not guarantee approval or clearance.

Discuss documentation assistance.

Tell us the service you need and the information you already have. A proposal can define the appropriate scope and next steps.

Request a quote